Voice XML

Filed in archive Technology on February 4, 2004

Voice XML has shared the fate of VoIP in the last five years. Again and again breakthroughs have been predicted and more companies invested into this market. There have even been application service providers running voice recognition servers at large burning tens of millions without much use of their server space. Different from VoIP the technology never really took off. Voice XML a standard for computer-voice interaction has now reached version 2.0.

"VoiceXML is most commonly drawn on to use voice commands instead of keystrokes to automate responses to phone calls made to businesses. Uses include call routing and information gathering and retrieval. The specification can be used in conjunction with the Internet or independently of it.

VoiceXML 2.0 made its last advance, to candidate recommendation, in January 2003. The W3C attributed the longer-than-usual wait to the Complexity and size of the specification."