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voice recognition- or finding your niche

Filed in archive Venture Capital by tj on April 1, 2004

Fluency Voice a UK based provider of voice recognition services raised $7.4 million. Jeez, voice recognition is really a technology that has never fulfilled expectations and everyone from IBM to Microsoft already distributes solutions with (unfortunately limited) use. But Fluence Voice seems to have found an interesting niche:



Fluency VoiceRunner� is an award-winning platform
for automating call centre services using configurable speech recognition
applications.



VoiceRunner� offers specific advantages for systems
integration partners and business customers, allowing them to rapidly
develop scalable speech recognition applications that reduce call centre
costs and enhance customer service:




  • Pre-built Applications - Availability of ready-to-deploy
    application suites supporting specific vertical industries, such as
    travel, banking and local government

  • Highly Configurable - Low cost of ownership through
    use of graphical drag-and-drop configuration and management tools, allowing
    easy use by non-technical administrators

  • Flexible architecturelinks - Interoperable with all main
    speech engines, IVR platforms and gateways, providing clients with total
    flexibility for future developments

  • Rapid Development - component-based approach and
    availability of pre-built application component library allows faster
    and more flexible development by existing programmers

  • Open Standards - Architecture designed to work across
    standards such as VoiceXML, SALT, Java and .NET







Permalink: voice recognition- or finding your niche
Tags: voice  recognition  entrepreneurship  technology  niche  voice+recognition  recognition+finding  venture+ca 

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