Taking the rollercoaster ride
Filed in archive Entrepreneurship by tj on November 16, 2004
Terry Gold has started his blog and begins his posts with an overture of lessons learned from his life that you should not miss:
"In business most times the level of pain is
not a good indicator of the seriousness of a problem and some of the
worst problems are not accompanied by any pain at all.
Painful | Not Painful |
| email is down again | A customer begins thinking about using your competitor |
| Page breaks in your business plan won't come out where you want them | Your potential investor decides you're not interested in their money since they haven't heard from you in a month |
| An angry customer calls to tell you what you're doing wrong | An angry customer doesn't call to tell you what you're doing wrong, they just silently go away |
| You miss dinner again trying to get a customer proposal out on time | You knock off early because customers haven't been asking for much lately |
| Customers are calling so often that if you don't hire some one to answer the phones you're going to lose your mind | Customers don't bother trying to call because they're tired of being put on hold |
Hat tip .
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